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User Management

User management controls who can access Asset Manager and what they're allowed to do.

Roles

Each user is assigned a role that determines their access level. The three primary roles are System Administrator, Data Administrator, and Standard User. Additional specialized roles provide more targeted access:

RoleAccess
System AdministratorFull access to all settings, users, subscription, and data
Data AdministratorCan manage assets, people, vendors, selection fields, and imports — but not system settings or users
Standard UserCan manage assets, people, and vendors in day-to-day operations
CustodianCan check in, check out, transfer, and audit assets. Can create service logs
Service ManagerCan manage service items and service logs
AuditorCan view assets, perform audits, and generate reports
ViewerView-only access to all records and reports

Inviting Users

  1. Navigate to Admin > Users.
  2. Click New.
  3. Enter the user's email address and select their role.
  4. Click Save.

The user receives an email invitation with a link to set their password and log in.

Editing User Accounts

Open a user record to update their role, email address, or status. You can also:

  • Deactivate a user to prevent them from logging in without deleting their account.
  • Resend the invitation if the original email was lost.
  • Reset their password — the user receives an email to set a new password.

Linking Users to People

A user account can be linked to a person record. This connects the login identity to the personnel record so the system can automatically identify the user in check-out and custodian fields.

Not every person needs an account

Create user accounts only for people who need to log in. Other personnel (e.g., employees who are assigned assets but don't use the software) only need a person record.